Tiers
Choose the level of execution you need, with delivery protected end to end.
Delivery assurance with service credits and continuity SLAs.
Time we commit to fully tailoring the delivery setup to your scope and getting execution ready.
Extensions under the same scope continue on existing commercial terms, no renegotiation, no re-onboarding.
We handle setup, transitions, and adjustments throughout the engagement.
A single senior owner accountable for your engagement, proactively steering execution, removing coordination overhead, and ensuring consistent progress, who responds to your inquiries in less than 4 hours.
AI-powered delivery intelligence that anticipates upcoming needs and enables proactive execution adjustments.
SLA-backed response time for addressing delivery issues or requests.
Dedicated delivery runs on a fixed monthly subscription, while flexible delivery is billed based on actual usage.
Frequently Asked Questions
Clear answers to common questions
What is DevSight?
DevSight is our predictive delivery intelligence layer. It uses engagement signals, roadmap context, and delivery insights to anticipate upcoming needs and proactively adapt execution, so work stays aligned as priorities evolve.
What does a Dedicated Delivery Lead do?
Your Dedicated Delivery Lead owns execution end to end, with regular alignment check-ins, proactive risk management, and same-day responses within 4 business hours, adapting execution as priorities evolve while informing DevSight to anticipate what’s next.
When does delivery get set up?
Initial delivery setup typically starts within a few business days. Timelines vary by plan, with higher tiers receiving faster setup and priority execution.
What is Delivery Lifecycle Support?
It’s our commitment to manage delivery transitions for you. If early execution isn’t fully aligned, we handle adjustments immediately to maintain continuity and momentum. After the initial period, delivery changes are still supported as part of the engagement lifecycle.
What is Guaranteed Renewal Pricing?
Guaranteed Renewal Pricing means you can renew an engagement under the same commercial terms without repricing. If the scope and delivery model remain consistent, renewals continue on the original pricing, no resets, no renegotiation, even as the engagement evolves.
What engagement models do you support?
We offer two engagement models: Dedicated and Flexible. Dedicated engagements are billed as a fixed monthly retainer and provide full execution ownership, continuity, and coverage. Flexible engagements are usage-based and suited for variable or ad-hoc work.
What does Priority Support include?
Priority Support provides SLA-backed response across delivery and engagement matters. Requests are handled under defined SLAs, while plans with a Dedicated Delivery Lead also include direct responses from the Delivery Lead within a maximum of 4 business hours.